We want you to feel confident when shopping with us. If your purchase does not meet your expectations, you may be eligible for a return or refund under the terms below.
Return Period
Items may generally be returned within 30 days of delivery.
To qualify for a return, products should:
- Be unused and in original condition
- Include original packaging where applicable
- Include all accessories, manuals, and included items
- Be in a condition suitable for resale
Items That May Not Be Returned
Certain products may not qualify for return, including:
- Personalized or customized products
- Digital products
- Gift cards
- Clearance or final-sale items
- Products that have been used, damaged, or altered after delivery
Refunds
Once your returned item is received and inspected, we will determine whether it qualifies for a refund.
Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider.
Shipping charges may not be refundable unless the return is caused by an error on our part or the item arrived damaged or defective.
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with details of the issue and supporting photos when appropriate.
We may provide a replacement, refund, or another suitable solution.
Return Shipping
Unless an item is defective, damaged, or incorrectly shipped, return shipping costs may be the responsibility of the customer.
We recommend using a trackable shipping service when returning an item.